API Action – Partner Documentation

How Do I Set Up Webhook Alerts for All Events?

Please refer Webhooks for more information on each type of webhook.

To set up a webhook for all events, refer to the API document.

Can We Pull Speed Violations and Hard Brake Alerts to Our Intranet Site?

Yes, our webhooks and REST APIs can be used to pull specific types of alert data. Please refer the API documentation for more information.

Why Don’t Videos Retrieved from API Include Annotations? Why Are Videos Not Immediately Available When the Alert is Triggered?

The videos may take some time to get uploaded from the device and more time might be required to annotate the video. You can make a request to get the alert details using APIs with a specified time to show the videos. You will get an API response with the video in its latest annotated or unannotated state.

What is the Rate Limit to “Pull” Data from Netradyne?

Please work with the Support Team to certify that your application has been integrated in an acceptable manner.

How Do I Get the Drive Time of a Specific Driver Per Day? Can We Use a Webhook or API to Extract This Data?

Netradyne does not currently support this.

How Can I Access Geolocation Data?

Geolocation data can be accessed through APIs. For more information on API services, refer to the following links:

How to Get API Auto Driver Add-On?

Send a request to the Support Team. The request must include the following information:

Case
Type
Subject
Contact Name
Email Address
Fleet Name

Once the request is placed, Support Team responds within 48 hours and sends an email confirming the activation with the credentials. Users may use the credentials to access the Partner role and API auto driver add-on. They can also use the credentials to access Tenant Unique Name, API key, and SSO setup.

For immediate assistance, please call 1-833-476-9663 and provide the Case Number while reaching the Support Team.

Related FAQs

This response also applies to the following FAQs:

How to receive a new client ID/Client secret for API?
How to receive the Tenant Unique Name, API key & SSO Set Up for a Fleet?
How can I get access to the API Resources page and Partner role?

How Can a Driver be Moved from One Group to Another through API?

There is no API available to move a driver from one driver group to another group as of now. Please refer to the Online Help for more information on moving a driver from one group to another group.

Is the Camera ID Present in Both the alert Webhook Data and the distilledObsData Webhook Data?

The camera ID is present in distilledObsData, alert Webhook, and API Alert object. Refer to the Webhook Documentation for more information on this schema.