API Key, Error, and Response

How Can I Check if the API Key of My Fleet is Still Valid?

Please refer to the API document for information related to Access token APIs and get details about the API key validity period. The “Get Access Token” request can be used to validate whether the current access token still has access.

Why Am I Receiving a 401 Unauthorized Response?

The issue occurs because the existing access token has expired.  Generate a new access token to start utilizing the API again. By default, access tokens automatically expire after one year.

How Do I Resolve an API Authentication Error?

Please follow the instructions and recommendations for correcting issues based on the API documentation. If the issue persists, send a request to the Support Team with the error code and other relevant details.

How Can I View the API Documentation?

To view the API documentation, navigate to https://resources.netradyne.com/?user=partner.

To enable this visibility for users outside of your Fleet, create a user within the Driver•i system with the “Partner” role.